Terms & Conditions

  1. Introduction
    Welcome to Lawrence & Mayo Boutique (Business Entity – Premier Opticals Private Limited) (the “Website”). These Terms and Conditions (“Terms”) govern your use of our e-commerce services, products, and website. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services. Additionally, by using our Website, you affirm that you have read, understood, and agreed to these Terms.
  2. Eligibility
    You must be at least 18 years old or have the consent of a parent or guardian to use our Website. By placing an order, you represent that you meet this eligibility requirement and that all information you provide is accurate, truthful, and up-to-date. Failure to comply may result in termination of your account and access to our services.
  3. Account Registration
    To purchase products, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to secure your account credentials.
  4. Product Descriptions and Availability
    We strive to provide accurate and up-to-date product descriptions and availability. However, we do not guarantee that the descriptions, images, or other content on the Website are error-free, complete, or current. If a product you receive does not match its description, your sole remedy is to return it in an unused condition, subject to our return policy
  5. Pricing and Payments
    • Pricing
      All prices listed on our Website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as specified. Prices are subject to change without prior notice. Errors in pricing are not binding, and we reserve the right to cancel orders placed for products listed at an incorrect price.
    • Payment Methods:
      Payment must be made through the methods available on the Website, such as credit cards, debit cards, or digital wallets. Your payment information is handled securely in accordance with our Privacy Policy.
    • Promotions and Discounts:
      Promotional offers and discounts are subject to specific terms, and we reserve the right to modify or withdraw them at any time without notice.
  6. Orders and Shipping
    • Order Acceptance:
      Placement of an order does not guarantee acceptance. We reserve the right to accept, decline, or cancel an order for any reason, including but not limited to errors in pricing, insufficient stock, or suspected fraudulent activity.
    • Shipping:
      Shipping costs and estimated delivery times will be provided at checkout. While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances beyond our control, such as carrier delays or customs clearance.
    • International Orders:
      We reserve the right to fulfill international orders (Outside of India) based on applicable terms and conditions. This shall be handled on a case to case basis, and the customer shall be informed of the same. We reserve the right to cancel such orders in case fulfilment is an issue. Full refund shall be given back to the customer in such an instance.
  7. Returns, Refunds, and Exchanges
    We are committed to ensuring your satisfaction with our products. Our return, refund, and exchange policies are detailed here. Please review these policies carefully before making a purchase. Items eligible for return must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
  8. Intellectual Property
    All content on the Website, including but not limited to text, images, logos, graphics, software, and trademarks, is the property of Lawrence & Mayo Boutique or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in legal action.
  9. User Conduct
    By using our Website, you agree not to:
    • Engage in any activity that violates applicable laws or regulations.
    • Infringe on the intellectual property or other rights of others.
    • Disrupt or interfere with the functionality of the Website or its servers.
    • Upload or transmit viruses, malware, or any harmful code.
    • Use the Website for fraudulent or unlawful purposes. Violation of these rules may result in suspension or termination of your account and access to our services.
  10. Limitation of Liability
    To the maximum extent permitted by law, Lawrence & Mayo Boutique and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website, purchase of products, or inability to access the Website. Our total liability for any claim shall not exceed the amount paid by you for the product in question.
  11. Indemnification
    You agree to indemnify and hold harmless Lawrence & Mayo Boutique, its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising from your use of the Website or breach of these Terms.
  12. Privacy Policy
    Your privacy is important to us. Please review our Privacy Policy here to understand how we collect, use, and protect your personal information.
  13. Governing Law
    These Terms are governed by the laws of India/Telangana, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved exclusively in the courts of Telangana.
  14. Changes to Terms
    We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically. Continued use of the Website following any changes constitutes acceptance of the revised Terms.
  15. Severability
    If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
  16. Contact Us
    If you have any questions, concerns, or feedback regarding these Terms, please contact us at boutique@lawrenceandmayo.com.